MIRIAM VERBEEK

At www.miriamverbeek.com, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, store and protect your personal data when you visit our website or interact with us.

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We will only collect and use your personal data where we have a lawful basis to do so, including where:

• We need to comply with a legal obligation.

• We need to perform a contract with you or take steps at your request before entering into a contract.

• We have a legitimate interest in using your personal data, provided that your rights and interests do not override that interest.

• You have given your consent, where consent is required by law.

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For the purposes of the EU General Data Protection Regulation (GDPR), Miriam Verbeek, operating through www.miriamverbeek.com, acts as the data controller for the personal data described in this policy, where applicable.

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If you have any questions about this Privacy Policy or how we handle your personal data, please contact us using the details provided in the Contact Us section below.

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We may update this Privacy Policy from time to time. Please check this page periodically to stay informed of any changes. The date at the top of this policy indicates when it was last updated.

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1. Personal Data We Collect

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We may collect personal data when you visit our website or choose to interact with us.

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1.1 Personal Data You Provide to Us

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The personal data we collect depends on how you interact with our website.

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When you sign up to receive free content, including eBooks, videos and offers, we may collect:

• Email address

• First name

• Last name

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When you purchase a book directly from us, we may collect:

• Name

• Email address

• Telephone number

• Any personal data you provide in a free-text field on the order form

• Your chosen payment method

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Payment details are processed by our payment service provider. We do not directly hold your full payment card details unless expressly stated otherwise.

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When you complete our media enquiries form, we may collect:

• Name

• Email address

• Telephone number

• Any personal data you provide in the free-text field of the form

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Please only provide personal information that is necessary for your enquiry or transaction.

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1.2 Information We Collect Automatically

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When you visit our website, we may automatically collect certain technical information, such as your browser type, operating system and internet service provider's domain name.

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We may also collect information about your website usage through cookies and similar technologies. These technologies may help us understand how visitors use our website and improve its performance.

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Please refer to our Cookie Policy for further information about the cookies we use, their purposes and how you can manage your cookie preferences.

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2. How We Use Your Personal Data

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We use your personal data only where we have a lawful basis to do so. Depending on your interaction with us, we may use your information to:

• Operate, maintain and manage our website.

• Process and manage purchases and related transactions.

• Respond to your questions, comments, media enquiries and other requests.

• Send newsletters, promotional offers and other marketing communications where you have opted in or where otherwise permitted by applicable law.

• Understand how visitors use our website and improve our content, services and website functionality.

• Meet our legal, regulatory and administrative obligations.

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Where we rely on your consent, you may withdraw it at any time. Withdrawing consent does not affect the lawfulness of processing carried out before your withdrawal.

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3. Sharing Your Personal Data

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We take your privacy seriously and do not sell your personal data.

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We may share your personal data with third parties where necessary for the purposes described in this policy or where permitted or required by law.

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These third parties may include:

• Service providers: Companies that help us operate our website, manage email communications, process payments, deliver content or provide other services on our behalf.

• Advertising and analytics providers: Platforms such as Meta (Facebook) and Google, where used, to help us understand website activity, measure advertising performance, create custom audiences and develop relevant advertising audiences.

• Legal and regulatory authorities: Where disclosure is required by law or necessary to protect our legal rights.

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We expect third parties processing personal data on our behalf to handle it appropriately and apply suitable safeguards. Where required by law, we will put appropriate contractual and data protection measures in place.

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Some third-party providers may process personal data outside the United Kingdom or European Economic Area. Where applicable, we will take the steps required by data protection law to ensure that appropriate safeguards are in place.

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4. How We Protect Your Personal Data

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We take reasonable technical and organisational measures to protect your personal data against accidental loss, destruction, damage, unauthorised access, alteration or disclosure.

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These measures are intended to provide a level of security appropriate to the nature of the information we collect and the risks associated with its processing.

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However, no method of transmission over the internet or electronic storage is completely secure. We therefore cannot guarantee absolute security.

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5. How Long We Keep Your Personal Data

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We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, including to fulfil transactions, provide requested services, maintain records and comply with legal obligations.

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We periodically review the personal data we hold and securely delete or anonymise information that is no longer required, unless we are legally required or permitted to retain it for longer.

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6. Children's Privacy

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Our website and services are intended for adults. We do not knowingly collect personal data from children under the age of 15.

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If you are under 15, please do not provide us with personal data, including your email address.

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If we become aware that we have collected personal data from a child under 15 without an appropriate legal basis, we will take reasonable steps to delete that information.

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7. Your Data Protection Rights

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Depending on your location and the data protection laws that apply, you may have the right to:

• Access your data: Request a copy of the personal data we hold about you.

• Correct your data: Ask us to correct inaccurate or incomplete information.

• Delete your data: Request that we erase your personal data in certain circumstances.

• Object to processing: Object to our use of your personal data where the law gives you this right.

• Restrict processing: Ask us to limit how we use your personal data in certain circumstances.

• Withdraw consent: Withdraw consent where we rely on it as the legal basis for processing.

• Request data portability: Receive certain personal data in a commonly used, machine-readable format, where applicable.

• Complain to a regulator: Lodge a complaint with the relevant data protection authority if you believe your rights have been infringed.

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You may also unsubscribe from marketing emails at any time by using the unsubscribe link included in those communications.

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To exercise your rights or raise a privacy concern, please contact us using the details in the Contact Us section below. We may need to verify your identity before responding to your request.

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8. Changes to the Purpose of Processing

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We will generally use your personal data only for the purposes for which it was collected.

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If we need to use your personal data for a different purpose, we will consider whether that purpose is compatible with the original purpose and whether a lawful basis permits the further processing.

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Where required by law, we will inform you of the new purpose and explain the applicable legal basis before processing your personal data for that purpose.

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9. Contact Us

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If you have any questions about this Privacy Policy, wish to exercise your data protection rights or have a concern about how your personal data is handled, please contact us:

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Website: https://www.miriamverbeek.com

Email: miriam@miriamverbeek.com